The Genesys GEOP-SIP exam preparation guide is designed to provide candidates with necessary information about the Engage on-premises SIP Server exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Genesys Engage on-premises SIP Server Certification (GEOP-SIP) exam.
It is recommended for all the candidates to refer the GEOP-SIP objectives and sample questions provided in this preparation guide. The Genesys Engage on-premises SIP Server certification is mainly targeted to the candidates who want to build their career in Genesys Engage on-premises domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Genesys Engage on-premises SIP Server Certification exam.
Genesys GEOP-SIP Exam Summary:
|
Exam Name
|
Genesys Engage on-premises SIP Server Certification |
| Exam Code | GEOP-SIP |
| Exam Price | $580 USD |
| Duration | 120 minutes |
| Number of Questions | 50 |
| Passing Score | 70% |
| Recommended Training / Books |
Genesys Engage on-premises: Framework Routing and Reporting – Foundation Genesys Engage on-premises: Framework Routing and Reporting – Operations Genesys Engage on-premises: Framework Routing and Reporting – Administration Genesys Engage on-premises: Genesys SIP Server – Basics Genesys Engage on-premises: Genesys SIP Server – Core |
| Schedule Exam | Kryterion Webassessor |
| Sample Questions | Genesys GEOP-SIP Sample Questions |
| Recommended Practice | Genesys Engage on-premises SIP Server Certification (GEOP-SIP) Practice Test |
Genesys Engage on-premises SIP Server Syllabus:
| Section | Objectives |
|---|---|
| SIP Server Basics_Introduction to VoIP and SIP |
- Identify main VoIP network components - Explain basic SIP Call. - Make and trace a basic SIP Call. |
| SIP Server Basics_Introduction to Genesys SIP Server | - Understand Genesys SIP Server as a B2BUA |
| SIP Server Basics_Genesys SIP Solution Components |
- Identify the different SIP solution components - Explain how SIP Server interacts with other SIP components - Describe SIP Server and Framework and Configuration |
| SIP Server Basics_Agent Logins and Call Controls |
- Describe SIP Server internal registration options - Identify SIP Server registration authentication options - Explain SIP Server 1PCC and 3PCC |
| SIP Server Core_SIP Devices |
- List Trunk DN Features. - Identify Trunk Group DNs. - List VoIP Service DN features. |
| SIP Server Core_Calls and Transfers |
- Describe holding calls in SIP Server. - Identify SIP Server internal call transfers. |
| SIP Server Core_Managing SIP Headers |
- Configure and explain SIP to T-Lib mapping. - Describe Transport Prefix needed for mapping between SIP Server and GVP. |
| SIP Server Core_Media Server Integration |
- Identify the role of Resource Manager in Media Server integration. - Explain NETANN and MSML. - Configure VoIP Service DNS. - Specify Media Server media file playback and tone generation feature. |
| SIP Server Core_Treatments |
- Describe treatment details. - Explain the digit collection mechanism. |
| SIP Server Core_Conference Calls |
- Describe conference call flows per 1PCC and 3PCC. - Identify SIP Server conference call participant management features. 5 Describe push video functionality. |
| SIP Server Core_Call Supervision |
- Describe monitoring sessions. - Describe and differentiate between call supervision modes. - Identify options for the following items:
|
| SIP Server Core_Call Recording |
- Identify Genesys Recording Support.
- Describe NETANN and MSML based recording. |
| SIP Server Core_Features and Deployment |
- Describe Out-of-Service Management. - Explain SIP Server deployment considerations. - Identify Softswitch Integration. |
| SIP Server Core_Multi-Site Operation and High Availability |
- Describe Geo-Location. - Describe SIP Server High Availability. |