Genesys GEOP-SIP Certification Exam Sample Questions

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Genesys GEOP-SIP Sample Questions:

 

01. How does a SIP INVITE message function in a SIP call process?
a) It terminates an existing call.
b) It updates the session parameters.
c) It initiates a call setup.
d) It acknowledges receipt of a message.
 
02. Which of these is generally NOT a function of the Media Server?
a) Call Recording
b) DTMF Detection
c) Playing Announcements
d) Call Transfer
 
03. How does modification of SIP headers affect call routing in a Genesys environment?
a) It has no effect on call routing
b) It can redirect calls to incorrect destinations
c) It optimizes the routing process based on header information
d) It solely enhances the security of the communication
 
04. What is the purpose of SIP to T-Lib mapping in Genesys SIP Server?
a) To synchronize SIP signaling with third-party libraries
b) To convert SIP headers into library functions understandable by T-Server
c) To enhance the security of SIP messages
d) To map SIP messages to corresponding telephony events in the T-Lib protocol
 
05. Which SIP Server feature is essential for training new agents?
a) Call forwarding
b) Call recording
c) Automatic call distribution
d) Real-time translation
 
06. Which of the following are characteristics of the SIP protocol?
(Choose three)
a) SIP is a text-based protocol.
b) SIP has no firewall or NAT restrictions.
c) SIP messages are based on a Request/Response transactional model.
d) SIP supports call transfer, call conference, and call hold.
 
07. In SIP Server standalone mode, SIP Server can be used, together with other Genesys components, for which of the following?
(Choose three)
a) Voice gateway
b) Voice routing
c) Reporting
d) Registrar for Endpoint
 
08. Which of the following participate in or support a push video feature?
(Choose four)
a) Customer
b) Agent
c) Media Server (treatment)
d) Media Server (MCU)
e) Media Server (VIDEO)
 
09. Which one of the features below is NOT supported by Media Server?
a) Playing prompts and music
b) Voicemail
c) Recording customer conversation
d) MCU
 
10. 3PCC is a functionality used with ______________.
a) B2BUA
b) Stateless Proxy
c) Stateful Proxy
d) Session Border Controller

 

Answers:

Question: 01
Answer: c		 Question: 02
Answer: d		 Question: 03
Answer: c		 Question: 04
Answer: d		 Question: 05
Answer: b
Question: 06
Answer: a, c, d		 Question: 07
Answer: b, c, d		 Question: 08
Answer: a, b, d, e		 Question: 09
Answer: b		 Question: 10
Answer: a

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