We have prepared Genesys Engage on-premises SIP Server Certification (GEOP-SIP) certification sample questions to make you aware of actual exam properties. This sample question set provides you with information about the Engage on-premises SIP Server exam pattern, question formate, a difficulty level of questions and time required to answer each question. To get familiar with Genesys Engage on-premises SIP Server Certification (GEOP-SIP) exam, we suggest you try our Sample Genesys GEOP-SIP Certification Practice Exam in simulated Genesys certification exam environment.
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Genesys GEOP-SIP Sample Questions:
01. Which strategies ensure high availability in a Genesys SIP environment?
(Choose two)
a) Failover mechanisms
b) Load balancing between SIP Servers
c) Dynamic media file storage
d) Automated SIP client updates
02. What are some challenges of multi-site SIP deployments?
(Choose two)
a) SIP protocol limitations
b) Increased complexity in SIP header management
c) Network latency between sites
d) Synchronization of configuration data
03. Which types of treatments are commonly used in a SIP-based contact center?
(Choose two)
a) Hold music
b) Welcome announcements
c) SIP header configuration
d) Call encryption
04. What are some advantages of using SIP devices in a contact center environment?
(Choose two)
a) Built-in reporting tools
b) Easy scalability
c) Cost-effective communication
d) Automatic media transcoding
05. During a supervised transfer, which steps are involved?
(Choose two)
a) The transferring agent speaks with the recipient before completing the transfer.
b) The SIP Server sends an INVITE request to the recipient.
c) The transferring agent terminates the call before consulting with the recipient.
d) The SIP Server uses a REFER request to the caller.
06. What are some benefits of implementing call supervision in a contact center?
(Choose two)
a) Improved agent performance through real-time feedback
b) Enhanced media streaming quality
c) Better compliance with quality standards
d) Reduced dependency on media servers
07. What are some use cases for call recording in a SIP-based contact center?
(Choose two)
a) Real-time SIP signaling analysis
b) Ensuring regulatory compliance
c) Improving agent performance through feedback
d) Automating device registration
08. Which types of treatments are commonly used in a SIP-based contact center?
(Choose two)
a) Hold music
b) SIP header configuration
c) Call encryption
d) Welcome announcements
09. Which SIP method is commonly used to add a participant to an ongoing conference call?
a) REFER
b) INVITE
c) BYE
d) ACK
10. Which SIP header is responsible for routing SIP requests to the intended recipient?
a) To
b) Via
c) Route
d) Contact
Answers:
Question: 01
Answer: a, b |
Question: 02
Answer: c, d |
Question: 03
Answer: a, b |
Question: 04
Answer: b, c |
Question: 05
Answer: a, b |
Question: 06
Answer: a, c |
Question: 07
Answer: b, c |
Question: 08
Answer: a, d |
Question: 09
Answer: b |
Question: 10
Answer: c |
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