The VMware 5V0-62.22 exam preparation guide is designed to provide candidates with necessary information about the Workspace ONE 21.X UEM Troubleshooting Specialist exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the VMware Certified Specialist - Workspace ONE 21.X UEM Troubleshooting 2024 [v2] exam.
It is recommended for all the candidates to refer the 5V0-62.22 objectives and sample questions provided in this preparation guide. The VMware Workspace ONE 21.X UEM Troubleshooting Specialist certification is mainly targeted to the candidates who want to build their career in End-User Computing domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual VMware Workspace ONE 21.X UEM Troubleshooting Specialist exam.
VMware 5V0-62.22 Exam Summary:
|
Exam Name
|
VMware Workspace ONE 21.X UEM Troubleshooting Specialist |
| Exam Code | 5V0-62.22 |
| Exam Price | $250 USD |
| Duration | 105 minutes |
| Number of Questions | 60 |
| Passing Score | 300 / 500 |
| Recommended Training / Books |
VMware Workspace ONE: UEM Troubleshooting [V22.x] VMware Workspace ONE: UEM Troubleshooting [V22.x] – On Demand |
| Schedule Exam | PEARSON VUE |
| Sample Questions | VMware 5V0-62.22 Sample Questions |
| Recommended Practice | VMware Certified Specialist - Workspace ONE 21.X UEM Troubleshooting 2024 [v2] Practice Test |
VMware Workspace ONE 21.X UEM Troubleshooting Specialist Syllabus:
| Section | Objectives |
|---|---|
| Architectures and Technologies | - Describe how an OG restriction affects system settings |
| Products and Solutions | |
| Planning and Designing | |
| Installing, Configuring, and Setup | |
| Performance-tuning, Optimization, and Upgrades | |
| Troubleshooting and Repairing |
- Outline common troubleshooting techniques and best practices within Workspace ONE UEM - Summarize common troubleshooting strategies for UEM-managed devices - Outline common application troubleshooting techniques within Workspace ONE UEM - Summarize common troubleshooting techniques for email management within Workspace ONE UEM - Explain common troubleshooting approaches for the Workspace ONE UAG platform and individual edge services - Outline useful troubleshooting tools like Self-service portal and Workspace ONE Assist - Explain how understanding the core services on Workspace ONE UEM and the related process flows can lead to more effective troubleshooting (Console, Device Services, AWCM, API, SQL) - An understanding of the various components and their related process flows can help when troubleshooting issues with Workspace ONE UEM components (ACC, UAG, SEG, etc.) - Identify and describe various log files which can be used to troubleshoot issues with Workspace ONE UEM - Identify the key steps in collecting log files which are useful for troubleshooting - Identify some of the common symptoms and the associated root causes associated with group management and assignment-related issues - Understand common ACC problems - Identify and troubleshoot directory services integration problems - Identify and troubleshoot synchronization problems related to directory service - Identify and understand common Certificate Authority integration symptoms - Identify and troubleshoot common Certificate Authority errors - Understand Workspace ONE Access Integration troubleshooting techniques - Recognize common symptoms and troubleshooting techniques related to issues with Workspace ONE Intelligent Hub - Explain troubleshooting techniques for endpoint communication services (AWCM, APNs, FCM, WNS) - Explain device commands and how to use them for troubleshooting - Describe how targeted logging can help endpoint troubleshooting - Identify and scope enrollment problems - Identify and scope common endpoint connectivity problems - Identify and scope common profile issues - Identify, understand, and troubleshoot common compliance policy issues - Identify, understand, and troubleshoot common symptoms related to issues with applications. - Identify common symptoms and associated root-causes of email profile related issues. - Identify, understand, and troubleshoot common PowerShell integration issues - Identify and understand useful troubleshooting commands for UAG - Identify, understand, and troubleshoot common symptoms of Content Gateway related issues - Identify, understand, and troubleshoot common symptoms of VMware Tunnel related issues - Explain how Workspace ONE Assist can help endpoints troubleshooting - Identify, understand, and troubleshoot common issues with Workspace ONE Assist. |
| Administrative and Operational Tasks |
- Describe how an administrator's role affects the viewing of system settings + - Understand the Console Events or Device Events settings - Outline the steps of collecting Workspace ONE UEM logs - Describe the process of changing logging levels for troubleshooting Workspace ONE core services and components. - Understand how to monitor the health of core and edge services - Describe how the SSP helps administrators and users to solve issues by themselves |