VMware VCTA-EUC 2024 Certification Exam Syllabus

• Explain device management
• Explain email management
• Explain content management
• Explain application management

- Describe SaaS solutions and their benefits

• Differentiate between on-premises vs. cloud deployments

- Describe identity and access management concepts
- Explain basic virtualization terminology (HA, DRS, etc.)
- Explain high availability and disaster recovery solution concepts
- Understand basic networking concepts (switches, routers, firewalls, DMZ, SSL, Load balancing, etc.)
- Describe the client types used in a VDI solution (zero client, thin client, fat client)

• Describe what a zero client is
• Describe what thin client is
• Describe what a fat client is

- Describe a content delivery network solution and its purpose
- Understand the third party dependencies of Horizon

• Identify and describe server technologies used with VMware's Digital Workspace solutions
• Explain Windows Server capabilities
• Explain Active Directory
• Explain DNS
• Explain DCHP
• Explain SQL Server

- Understand the third party dependencies of Workspace ONE

• Explain Workspace ONE Intelligence features and functions
• Explain Workspace ONE Assist features and functions
• Explain (AirWatch) Cloud Connector features and functions
• Explain (AirWatch) Email Notification Service features and functions
• Explain VMware Unified Access Gateway Service under VMware Unified Endpoint Management

- Identify and describe VMware Horizon

• Explain VMware App Volumes features and functions
• Explain VMware Unified Access Gateway Service under VMware Horizon
• Explain VMware vSphere features and functions
• Explain Dynamic Environment Manager features and functions
• Identify the different types of Horizon Cloud environments (Cloud, AWS, Azure, etc.)

- Identify and describe Workspace ONE Access features and functions

• Explain Workspace ONE Access Connector purpose

- Identify VMware Productivity Apps

• Explain VMware Workspace ONE Intelligent Hub features and functions
• Explain VMware Horizon Client features and functions
• Explain Workspace ONE Boxer features and functions
• Explain VMware Workspace ONE Tunnel features and functions

• Use Horizon to entitle desktop pools
  - Use the Horizon dashboard and helpdesk tool for monitoring
  - Install and use the Horizon Client
  - Navigate through Horizon Administrator and identify its elements

- Perform administrative tasks in VMware App Volumes

• Assign an entity to an App Volumes application package and /or writeable volume
• Navigate through App Volumes Manager and identify elements

- Perform administrative tasks in Dynamic Environment Manager

• Verify user settings with VMware Dynamic Environment Manager helpdesk tool
• Navigate through Dynamic Environment Manager Console and identify elements

- Perform administrative tasks in Horizon Cloud

• Access and navigate the Horizon Cloud Control Plane

- Perform administrative tasks in Unified Endpoint Management for device management

• Enroll a single device through MDM enrollment methods using Intelligent Hub
• Run device inventory reporting
• Conduct device inventory maintenance (deleting device, etc.)
• Verify profile assignment and installation
• Review device status from the devices dashboard (Devices > dashboard)
• Verify compliance policy assignments and status in the Unified Endpoint Management dashboard
• Verify user and assignment group

- Perform administrative tasks in Unified Endpoint Management email management

• Understand and navigate the Mail Dashboard and identify its elements

- Perform administrative tasks in Unified Endpoint Management for content management

• Understand and navigate the Content Dashboard and identify its elements

- Perform administrative tasks in Unified Endpoint Management for application management

• Install productivity applications on mobile devices
• Assist end-users with WS1 Intelligent Hub
• Verify app assignment and installation
• Identify Resources (Internal, Public, and Purchased resources)

- Perform administrative tasks in Workspace ONE Intelligence

• Generate reports
• View device and application data with Dashboard and Widget

- Perform administrative tasks in Workspace ONE Access

• Navigate the Access console and identify its elements
• Verify application assignment