Salesforce Slack Consultant Certification Exam Sample Questions

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Salesforce Slack Consultant Sample Questions:

01. Which Slack feature is essential for ensuring a seamless migration for users across multiple workspaces?
a) Multi-Channel Guest Access
b) Enterprise Grid
c) Slack Workflow Builder
d) Slack Connect
 
02. What factors should be considered when designing a Slack Enterprise Grid?
(Choose two)
a) The organizational hierarchy and team structure.
b) The number of guest users needed for collaboration.
c) Collaboration patterns across departments.
d) Automating workspace creation for all new users.
 
03. What is the recommended strategy for managing inactive channels?
a) Restrict posting permissions in inactive channels.
b) Automatically delete all channels with no activity after 30 days.
c) Convert inactive public channels to private channels.
d) Archive inactive channels after a review process.
 
04. During a Slack migration, what should be done to address migration issues effectively?
a) Disable affected workspaces temporarily.
b) Coordinate with Slack support and the client to resolve issues promptly.
c) Limit access to all channels during troubleshooting.
d) Cancel the migration and start over.
 
05. Which governance role is most suitable for managing day-to-day workspace configurations?
a) Org Owner
b) Org Admin
c) Workspace Admin
d) Channel Admin
 
06. How can admins ensure the success of a proposed grid design?
a) By conducting user feedback sessions before finalizing the design.
b) By disabling direct messages in all workspaces.
c) By limiting the number of channels in each workspace.
d) By automating workspace creation for every team.
 
07. When creating learning materials for Slack users, what is a best practice?
a) Focus solely on administrative tasks.
b) Use interactive and role-specific content.
c) Restrict content to text-based documents.
d) Ensure all materials are generic and not tailored.
 
08. What are key benefits of Slack’s analytics dashboards?
(Choose two)
a) Automating compliance reports for external regulators.
b) Providing insights into workspace usage and engagement.
c) Restricting app installations for specific users.
d) Identifying underutilized features for optimization.
 
09. Which features of Slack Enterprise Grid enhance cross-workspace collaboration?
(Choose two)
a) Multi-Workspace Channels
b) Org-Wide Direct Messaging
c) Slack Connect
d) Automated User Provisioning
 
10. What is the primary purpose of administrative roles in Slack?
a) To create and delete channels.
b) To manage settings and enforce policies for the organization.
c) To control file-sharing permissions for external collaborators.
d) To manage billing for Slack plans.

Answers:

Question: 01
Answer: b		 Question: 02
Answer: a, c		 Question: 03
Answer: d		 Question: 04
Answer: b		 Question: 05
Answer: c
Question: 06
Answer: a		 Question: 07
Answer: b		 Question: 08
Answer: b, d		 Question: 09
Answer: a, c		 Question: 10
Answer: b

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