Salesforce Order Management Administrator Certification Exam Sample Questions

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Salesforce Order Management Administrator Sample Questions:

01. How does Report Builder help managers in Salesforce Order Management?
a) Provides customizable reporting for tracking key metrics.
b) Automates fulfillment operations.
c) Integrates directly with external CRMs.
d) Handles real-time inventory updates.
 
02. Which deployment approach is best suited for rolling out critical updates to Salesforce Order Management?
a) Full sandbox deployment directly to production.
b) Incremental deployments using Change Sets.
c) Real-time updates through Apex triggers.
d) Manual updates in the production environment.
 
03. How does Salesforce Order Management track multi-channel orders?
a) By creating a separate Salesforce org for each channel.
b) By configuring individual APIs for each channel.
c) Using the Order object to centralize data across all channels.
d) Through manual entry of data into the system.
 
04. What are the benefits of custom attributes in Salesforce Order Management?
(Choose two)
a) Enable tracking of business-specific data.
b) Improve compatibility with unique workflows.
c) Allow for automation of complex processes.
d) Automatically sync all data with external systems.
 
05. What capabilities are offered by Salesforce Order Management to enhance the order lifecycle?
(Choose three)
a) Automated customer notifications.
b) Support for omnichannel order management.
c) Real-time collaboration across teams.
d) Predictive analytics for order trends.
 
06. What are common deployment challenges in Salesforce Order Management?
(Choose three)
a) Integration node failures.
b) Outdated sandbox configurations.
c) Insufficient user permissions.
d) Conflicts in Change Set metadata.
 
07. Which automation method would you recommend for handling order cancellations automatically?
a) Platform Events
b) Custom Apex Code
c) Scheduled Flows
d) Out-of-the-box Cancelation Flow Templates
 
08. Which processes ensure a successful deployment in Salesforce Order Management?
(Choose three)
a) Validating metadata dependencies.
b) Running user acceptance tests (UAT).
c) Conducting a manual update post-deployment.
d) Backing up critical metadata.
 
09. How can a manager customize the interface for their team's use of Salesforce Order Management?
a) By using Process Builder to automate layouts.
b) By customizing Lightning Pages with relevant components.
c) By modifying Salesforce's core architecture.
d) By requesting Salesforce Support for customizations.
 
10. Why is the extensibility of Salesforce Order Management critical for businesses?
a) It ensures that all workflows are rigid and standardized.
b) It allows businesses to avoid custom configurations.
c) It enables businesses to adapt the platform to specific needs using Salesforce-native tools and integrations.
d) It automatically synchronizes all data without any setup.

Answers:

Question: 01
Answer: a		 Question: 02
Answer: b		 Question: 03
Answer: c		 Question: 04
Answer: a, b		 Question: 05
Answer: a, b, c
Question: 06
Answer: a, b, d		 Question: 07
Answer: d		 Question: 08
Answer: a, b, d		 Question: 09
Answer: b		 Question: 10
Answer: c

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