Genesys GEOP-VP Certification Exam Sample Questions

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Genesys GEOP-VP Sample Questions:

01. What two actions should be taken if monitoring reveals component errors?
(Choose two)
a) Reconfigure alarm thresholds
b) Perform root cause analysis
c) Increase media resource allocation
d) Restart affected components
 
02. Which standards does GVP support?
a) VoiceXML, MRCP, HTTP, SIP
b) PASCAL, BASIC, CSharp, CCXML
c) SIP, Fortran, VoiceXML, HTTP
d) CSharp, Fortan, SIP, CCXML
 
03. Genesys Administrator allows you to ...?
(Choose Three)
a) Display GVP reporting data
b) Configure GVP components
c) Write VXML code for GVP
d) Read GVP log messages
 
04. Which component in the GVP solution architecture is responsible for integrating with external reporting tools?
a) Media Control Platform
b) Resource Manager
c) Reporting Server
d) Composer
 
05. What are the three Work Areas of Genesys Administrator?
a) Reporting, Provisioning, Operations
b) Monitoring, Provisioning, Operations
c) Repository, Configuration, Monitoring
d) None of the above
 
06. Which two components must be configured for a functional Reporting Server?
(Choose two)
a) Database connectivity
b) Media Control Platform integration
c) IVR call flow definitions
d) Schema compatibility with Reporting Database
 
07. Genesys Voice Platform is _____________.
a) A flexible platform for hosting voice self service solutions
b) A distributed system
c) Standards based
d) All of the above
 
08. What two conditions must be met before provisioning GVP components?
(Choose two)
a) Resource Manager must be installed and operational
b) Media Control Platform must be synchronized with SIP Server
c) Configuration Database must be accessible
d) IVR scripts must be pre-loaded
 
09. What is the Media Resource Control Protocol used for?
a) Integrating Media Gateways
b) Integrating Speech Servers
c) Integrating Back Office Systems
d) None of the above
 
10. Which parameter must be configured during the provisioning of the Media Control Platform?
a) Media streaming codecs and ports
b) Call routing strategies
c) Reporting intervals
d) Centralized event logging

Answers:

Question: 01
Answer: b, d		 Question: 02
Answer: a		 Question: 03
Answer: a, b, d		 Question: 04
Answer: c		 Question: 05
Answer: b
Question: 06
Answer: a, d		 Question: 07
Answer: d		 Question: 08
Answer: a, c		 Question: 09
Answer: b		 Question: 10
Answer: a

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