The Genesys PC-ICCE exam preparation guide is designed to provide candidates with necessary information about the PureConnect ICCE exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the PureConnect Interaction Center Core Engineer Certification (PC-ICCE) exam.
It is recommended for all the candidates to refer the PC-ICCE objectives and sample questions provided in this preparation guide. The Genesys PureConnect ICCE certification is mainly targeted to the candidates who want to build their career in PureConnect domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Genesys PureConnect Interaction Center Core Engineer exam.