The Genesys GCX-QM exam preparation guide is designed to provide candidates with necessary information about the Cloud CX Quality Management exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Genesys Cloud CX Quality Management Certification (GCX-QM) exam.
It is recommended for all the candidates to refer the GCX-QM objectives and sample questions provided in this preparation guide. The Genesys Cloud CX Quality Management certification is mainly targeted to the candidates who want to build their career in Genesys Cloud CX domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Genesys Cloud CX Quality Management Certification exam.